This policy is applicable to our website cola.co.zm. Please read it carefully because they form a legal agreement between you and us in relation to access and use of our website, together with other terms located in the respective section.
We are entitled to create new bonuses, alter the existing bonuses and remove bonuses at any time at our own discretion and without prior notice to you. It is your obligation to carefully review the terms of bonuses (including the terms of a specific bonus) every time before using it. We can restrict the bonuses to be applicable only to specific events and types of games.
Please carefully read both this policy and individual bonus rules before using any bonus. Terms of individual bonus rules may prevail over this policy.
Only one bonus can be activated at any given time. Deposit bonuses cannot be combined. For example, a promotion that provides for a bonus upon registration and a welcome bonus, do not stack and a user will have to pick one of them.
Bonus abuse by users is not permitted.
Users are strictly forbidden from employing any strategies when using active bonuses to fulfill wagering requirements. If a user is found to have employed such strategies, or we have reasonable grounds to believe that a user has been using a bonus solely for financial gain, we reserve the right to revoke the winnings of such users and terminate their accounts effect immediately.
While betting with a deposit bonus attached, the deposit funds shall be used first, then the bonus funds. All winnings derived from a bet with an attached bonus are considered bonus funds.
All withdrawal requests for winnings acquired using bonus funds will be reviewed before they are approved. Depending on the results of this procedure, we reserve the right to ask users to confirm both their personal and payment details before the request is processed.
We reserve the right to cancel or confiscate any bonuses or winnings or funds left on a user account if these funds have been obtained unfairly or in violation of this policy or the bonus rules.
All of our bonus offers are permitted to only one bonus per person, family, home address, email address, IP address, phone number, account number, credit or debit card, e-wallet number, payment system account, electronic device only.
Welcome Bonus is optional, however if you have declined it, it will not be possible to claim it again in the future. Welcome Bonus has certain limitations applicable to the whole deposit amount including the amount of bonus, therefore please consider it before accepting the bonus.
You cannot claim Welcome Bonus for the second time or reject it after accepting.
Welcome Bonus is not applicable, if you already have an account with us.
If you have accepted Welcome Bonus, we will add 100% to your First Deposit. For example, if you deposit 10 ZMW, you will receive a double of this amount, namely, 20 ZMW. Please note that the deposit is capped at 1200 ZMW, meaning that the Welcome Bonus is also capped at the same amount.
The aim of the Welcome Bonus is to add a higher balance for you to start playing. Welcome Bonus and First Deposit can be used for both gaming and betting. You cannot do withdrawals until the wagering requirement is met. Wagering requirement is a minimum total amount of bets in games or sports. Wagering requirement of the Welcome Bonus does not replace the general wagering requirement for the First Deposit, which is 0.5 times the amount of the deposit.
The wagering requirement under the Welcome Bonus is 5 times the amount of Welcome Bonus and First Deposit. This means that, for example, if you deposit 10 ZMW, your Welcome Bonus is another 10 ZMW and you will have to place bets for a total of 20 * 5 = 100 ZMW. Additionally, the general wagering requirement of 0.5 will apply, which will account to 10 * 0.5 = 5 ZMW, so in total you will have to place bets for 100 (Welcome Bonus wagering requirement) + 5 (general wagering requirement) = 105 ZMW.
While the wagering requirement of the Welcome Bonus is active, bets placed on sports and games contribute to the wagering requirement differently.
For sports betting, only multiple (parlay) bets on 4 and more events (with odds of 1.7 or above) contribute to the wagering requirement. The odds of each bet shall be 1.7 or above, otherwise the placed bet amount will not contribute to the wagering requirement. Bets on 3 or less events will not contribute to the wagering requirement, even if each of the odds is 1.7 or above.
For games (other than sports betting), placed bets contribute 8 times less to the wagering requirement. This means that, for example, if you place a bet of 8 ZMW, only 1/8 of this amount will be contributed to the wagering requirement. For example, you have an outstanding wagering requirement of 10 ZMW and you place a bet in a slot game of 16 ZMW, your wagering requirement will be reduced by 16 * 1 / 8 = 2 ZMW, so the outstanding wagering requirement will be 10 – 2 = 8 ZMW.
Maximum amount you can win from any bet or game while the wagering requirement is active - 1200 ZMW. This means that, for example, if you win 1500 ZMW and the Welcome Bonus wagering requirement is still active, the limitation will apply and your winning will be capped at 1200 ZMW.
If balance at your account drops below 1 ZMW, Welcome Bonus wagering requirement is dismissed.
You are explicitly prohibited from placing bets on the opposite outcomes of the same event, namely, on each event you may place only one bet. Such action upon our discretion will lead to the cancellation of any winnings, cancellation of the bonus and/or blocking the account.